Home services by local students.
We're not open yet. Homeowners tell us the jobs they'll need, students tell us the jobs they'll work, and everyone on the list gets first access at launch.
Steps for homeowners:
Join the list
Thirty seconds. No account. Check your jobs, drop your zip, done.
Wait for launch
Nothing else to do until we text you. Booking opens September 30.
Claim your promo
Watch for your launch promo the day we open.
Steps for students:
Join the list
Same thirty seconds. Pick the jobs you want to work.
Get your account link
The week before launch, we text your account link and your promo for increased earnings.
Start earning
Set up, get approved, and take your first job when booking opens September 30.
Every student is personally approved before they can take a single job. Not by an algorithm, by a person.The approval rule · CampusServe
Services at launch
Fifteen services at launch. The “Other” box on the form tells us what to add next.
Tell us what you need
The jobs you check decide which services we staff first in your area, and we'll text you a launch promo the moment booking opens on September 30.
Pick jobs you can perform
The jobs you pick decide which services open at launch, and the week before we open we'll text your account link and your promo so you're earning on day one.
You're on the list.
Your launch promo arrives by text or email the moment booking opens on September 30. First requests get first pick of our approved students.
You're in.
Watch your texts or email the week of September 23. You'll get your account link and launch promo before homeowners can book, so you're set up to earn on day one.
CampusServe SMS Program Terms
Program name: CampusServe Alerts
Program description
CampusServe Alerts sends recurring informational and marketing text messages about the CampusServe platform, including launch announcements, early-access account links, promotional offers, and booking availability, to users who opt in on campusserve.app.
Opt-in
You opt in by checking the SMS consent box and submitting the early-access form on campusserve.app with your mobile number. Consent is not a condition of purchasing any goods or services.
Message frequency
Message frequency varies. You can expect a small number of messages around our launch period, and occasional messages afterward.
Cost
Message and data rates may apply according to your mobile carrier plan. CampusServe does not charge for text messages.
Opt-out
Reply STOP to any message to cancel at any time. After you send STOP, we will send one final message confirming you have been unsubscribed. No further messages will be sent unless you opt in again.
Help
Reply HELP to any message, or contact us at support@campusserve.app.
Carriers
Carriers are not liable for delayed or undelivered messages.
Privacy
Your phone number is used only to deliver the messages described above and is never sold. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. See the CampusServe Privacy Policy for full details on how we handle your information.
Last updated: July 2026 · CampusServe LLC · Fayetteville, AR
Privacy Policy
CampusServe LLC · Last updated September 15, 2026
Who we are
CampusServe LLC ("CampusServe," "we," "us") operates campusserve.app and app.campusserve.app, a marketplace connecting homeowners with personally approved local college students, launching first in Northwest Arkansas. CampusServe LLC is an independent company. It is not affiliated with, endorsed by, or sponsored by the University of Arkansas or any other university. This is our canonical privacy policy and it covers both the early-access list and the platform.
What we collect
Early-access list. The information you give us on the form: your name, email address, phone number, ZIP code, and the services you are interested in. We also record basic technical information (IP address and browser user agent) at the moment you submit, to prevent spam and to keep a record of your consent.
Platform accounts. Your name, email address, phone number, and the service address for a booking. Student accounts also include university, date of birth, availability, service selections, equipment, and a school email address when one is provided.
Bookings. Service, date, time, price, status, and any notes you add. If you give entry or access instructions for a job, we store them separately from the booking itself.
Text message consent. If you turn on text messages in the app, we store a consent record: whether you granted or withdrew it, the exact wording you agreed to, the version of that wording, the last four digits of your phone number, and the time. We do not store the full number in that record. The in-app consent record does not include your IP address.
How we use it
- To create and run your account, and to match customers with eligible students.
- To process bookings, payments, and student payouts.
- To contact you about your account and your bookings, by email and, only if you opted in, by text message.
- To notify early-access subscribers about launch and to plan which services and areas we open first.
- To investigate disputes and to keep the platform safe and lawful.
Service providers we use
We do not sell your personal information. We share it only with the providers that run the platform, and only so they can perform that function:
- Supabase, database and authentication.
- Stripe, payment processing and student payouts. Card details go to Stripe directly and are never stored on our servers.
- Cloudflare, website and application hosting, content delivery, and Turnstile bot protection on our early-access forms.
- Resend, transactional email such as booking notifications.
- Twilio, text messages. Text message sending is not enabled yet and is pending carrier registration.
- Zoho, our own business email, used when you contact support.
Service addresses and access instructions
A booking's service address and any access instructions are stored separately from the booking record and are withheld from the assigned student until they accept the job. From acceptance through completion, the assigned student can see them because they need them to do the work. Administrators can see them. Other students and other customers cannot.
Text messaging (SMS)
SMS messaging is governed by our SMS Program Terms. In short: messages are sent only to people who opt in, message and data rates may apply, frequency varies, you can reply STOP at any time to cancel or HELP for help, and consent is never a condition of purchase or of working with us. No mobile opt-in information or phone number collected for SMS consent will be shared with or sold to third parties or affiliates for marketing or promotional purposes.
Storage on your device
The app stores a small amount of data in your browser: your signed-in session, your light or dark theme choice, and an unfinished booking draft so you do not lose it if you navigate away. You can clear this at any time by clearing site data in your browser.
Retention, and how deletion actually works
There is no self-service delete button today. To have your information removed, email support@campusserve.app and we will process the request by hand. We keep account and booking records while your account is active and afterwards where we need them to meet legal, tax, or accounting obligations or to resolve a dispute. Records tied to a completed payment, and consent records we may need to demonstrate you agreed to receive messages, are retained even after an account is closed.
Your choices
You can update your account information in the app at any time, unsubscribe from marketing email using the link in any email, and turn text messages off in the app or by replying STOP.
Security
We use access rules at the database level so that people can only read the records they are entitled to, and we use encrypted connections. No method of electronic transmission or storage is completely secure, and we do not claim otherwise.
Children
CampusServe is not intended for anyone under 18 and we do not knowingly collect information from children.
Contact
Questions or requests: support@campusserve.app
Terms of Service
Who we are
CampusServe is operated by CampusServe LLC, an Arkansas limited liability company. CampusServe LLC is an independent company. It is not affiliated with, endorsed by, or sponsored by the University of Arkansas or any other university.
What CampusServe is
CampusServe is a marketplace. We connect homeowners with local college students who offer home services. Students are independent providers, not employees of CampusServe LLC.
Using the early list
Joining the early list is free and places you under no obligation. We use the details you give us to contact you about launch in your area.
Bookings and payment
Bookings and payments are handled through the CampusServe app. You pay the displayed labor price plus a flat service fee: $3 on jobs under $50, or $5 on jobs of $50 or more. There is no percentage fee added to your bill. The total is shown before you check out and that is the amount charged. CampusServe keeps 15% of the labor price plus the service fee; the student receives the other 85% of labor. Tips go entirely to the student. Payment processing is handled by Stripe.
Student approval
Students complete an onboarding process and are personally approved by an administrator before they can take work. Approval includes confirming a school email address, unless an administrator records an exception, and completing the certification required for each service. Confirming a school email address shows control of that address. It does not by itself prove current enrollment, and we do not describe it as proof of enrollment. CampusServe does not run criminal background checks. Approval is not a guarantee of any particular outcome or standard of work.
Cancellations and disputes
Your card is charged when you book, not after the job. You can cancel a booking yourself while it is still in Requested status. After a student has accepted, contact support@campusserve.app and we will handle the cancellation and any refund by hand; refunds are not automatic at that stage. If two bookings land on the same slot and yours cannot be honoured, the charge is refunded automatically. Refunds are issued to the original payment method through Stripe. If something goes wrong with completed work, raise a dispute through the app and we will review it.
Reviews
Reviews come from customers who booked and completed a job. We remove a review only if it contains personal information, a threat, or unlawful content, or if it is not based on a real completed booking. We do not remove a review simply for being negative.
Acceptable use
Do not use CampusServe to break the law, to harass anyone, or to misrepresent who you are. We can suspend accounts that do.
Liability
CampusServe LLC provides the platform. We are not responsible for the acts or omissions of independent students or customers using it, to the extent the law allows.
Changes
We may update these terms as the service develops. The current version always lives at this page.
Contact
Questions about these terms go to support@campusserve.app.